Are you a CTO with a team that depends on you? Are you looking for a contemporary leadership style that will rally your team to your side?
Chief Technology Officers are responsible for a company’s technological needs as well as research and development. They need teams that are ready to jump on board with innovative strategies that increase revenue and return on investments.
Unlike traditional leadership roles, servant leaders aim to serve, thus inspiring others.
What are some servant leadership characteristics that you can adopt in your daily practice?
Here are five key ideas.
It may seem obvious, but excellent listening skills are critical to your being taken seriously as a servant leader. The more you listen to people and take them seriously, the more they will listen to you, and the better your relationship will be.
Maintain eye contact throughout the conversation. If you find yourself beginning to tune out, try summarizing what the other person is saying in your head. It also helps to think about a time when you were in a similar situation.
Be mindful of others’ body language while they are speaking. You can also demonstrate that you are listening by nodding, smiling, and using other non-verbal expressions.
When responding, use reflective phrases such as “what I’m hearing is,” or “is this what you mean?”
Being open to other ideas or perspectives will let others know that you are not looking to simply be obeyed as an authority. It will help your team to respect you as a human and work thoughtfully and creatively alongside you.
2. Persuade Without Coercing
Requiring your team to adopt a new strategy or put in extra work in a forceful manner may lead to cooperation along with a hearty dose of resentment.
One great way to do this is to present both the positives and negatives of your approach. The positives should include things that your staff both wants and needs, such as productivity and profit. You will show your team that you are taking a reasonable approach that they all can adapt to, rather than forcing your agenda on them.
A good leader can encourage and motivate others without being pushy or bossy.
It is easy for employees in fields like technology to feel as though they are cogs in a wheel, with no valued voice or perspective.
You can demonstrate an understanding of your employees’ feelings by acknowledging their concerns. There are likely ways you can help alleviate their fears, such as providing extra training sessions or having other employees tell stories of their successes following initial skepticism.
It is critical to honor the work previously produced by valued employees. Others may simply need to hear that you understand their plight.
Your team will be more likely to jump on board when they realize you understand their struggles and time limits. A little empathy can go a long way toward encouraging them to learn a new program or develop a more effective long-term strategy. Remind them how it will benefit the things they value, such as their families and long-term professional goals.
4. Create a Vision
Great leaders are able to create vision statements for long-term focus.
Model enthusiasm for your vision, and focus on how it will improve the well-being of your company and those who patronize it. Tie your goals into company values such as integrity, teamwork, freedom, or strength.
A true servant-leader is serving humanity, not dictating a department. Getting your team on board with goals such that will transform your company’s efficiency is a great way to inspire optimal performance.
5. Be A Healer
A servant-leader is committed to the health and wholeness of people both mentally and physically.
Providing the tools and resources your team needs to be effective is essential. Your physical work environment, for example, should be comfortable and well-stocked with all of the resources employees need throughout the day. Encourage employees to stay home if they are truly sick so that your office remains a healthy, productive place.
Many workers tend to feel unappreciated professionally and personally. Recognize what they are doing well so that they are motivated to keep performing at their best. Use examples of the hard work they are doing to publically encourage them as well as others during meetings and conferences.
Benefits of Servant Leadership
A servant leader is someone who naturally desires to serve and put the needs of others above their own.
Servant leaders can boost morale because they are willing to jump in and serve wherever needed. Employee loyalty will increase because your people will know that they are an important part of the decision-making process in your company. It will foster better recruitment, retention, and hiring outcomes.
Servant leadership can lead to higher productivity in the workplace, as employees will have more flexibility and freedom to work to their potential. Employees will develop greater fulfillment in their day-to-day roles as well as their long-term goals.
A servant leader can infuse trust and honesty into your company’s culture. Your team will feel empowered and entrusted to perform their jobs with freedom and integrity. It will create a strong bond, and employees will feel comfortable turning to each other when needed.
Those who work under a servant leader are confident they will get support when they need it and are willing to provide great output in return.
Servant Leadership Characteristics
Servant leadership characteristics such as listening, empathy, and healing will go a long way toward rallying your staff to your side. You will enjoy great productivity and a healthy work culture for years to come.